The Aspen team treated me like family. I am graceful
I had such a pleasant visit yesterday the office staff was extremely nice and welcoming. My dentist was very nice also an answered all of my questions. They really pay attention to you I felt like they actually cared rather than just being the next person through the door. I would definitely recommend them to everyone. Have another appointment coming up and I'm looking forward to it.
The whole staff was very friendly and professional. I had no problems while taking X-rays or getting my gums measured. I found the X-ray “tech” and the hygienist very delightful. The dentist did however break his instrument while poking at one of my back teeth which was very uncomfortable and a bit unsettling. That could have gone disastrous if it had punctured something or I had swallowed the broken end! However, my main issue is with the end of the visit. I felt as if I was getting scammed and worked over. I wanted a breakdown of what my treatment plan was going to cost and what was included. I felt like the woman was fairly guarded about giving this information away. I started asking her but by bit so that I could write it all down, but she seamed annoyed by me asking about the prices. I believe it should be completely open and transparent in regards to what each procedure and visit is going to cost before insurance and after. Even without a printed breakdown, I wasn’t going to just sign up for this treatment plan without knowing what is included. When we were discussing what was included in the prices I felt as if certain “extras” (the EXPENSIVE toothbrush and “Zoom” whitening in particular) was nonchalantly squeezed in, even though I was never asked whether I wanted it or not. I kind of felt I was dealing with a salesperson, working just to squeeze in a commission, rather than a medical profession discussing my medical needs.
My experience with Aspen dental today was outstanding. They treat me with the upmost respect. Cara Rorie, Neketa Taylor they were very patient with me taking my x-rays. The ladies explained everything to me before they they began as well as when they were finished. I want my same team again all the to my Financial Lady. Dr. Collins and his team found the time to comfort me when I was sad. The team and I are new friends and I will tell everyone I know just how professional and awesome they are. Looking forward to seeing my new team again.
to encounter such humility through the Aspen team, thanks.
JanetBDoss
I was very afraid of going to the dentist but everyone there made me feel so comfortable and it was very nice experience I really never had that kind of experience. The doctor the nurse and made me feel like I was family instead of a patient Thanks you all so much and be very Blessed
No tears!
Aspen Dental is a US Dentist based in Tupelo, Mississippi. Aspen Dental is located at 3999 N Gloster St Ste D, Tupelo, MS 38804, USA.
Please contact with Aspen Dental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Aspen Dental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Dentist in Tupelo